TV2GO Privacy Policy

Last updated: July 2026

1. Information We Collect

When you use TV2GO, we may collect the following information:

  • Contact Information: Name, email address, and WhatsApp number provided during the order process.
  • Payment Information: Payment transactions are processed through secure third-party providers. We do not store your credit card details.
  • Usage Data: Non-identifying analytics data such as device type, browser, and page views to improve our service.

2. How We Use Your Information

We use the information we collect to:

  • Deliver your IPTV subscription credentials and provide customer support.
  • Process payments and manage your account.
  • Send important service updates and notifications.
  • Improve our website and streaming service.
  • Respond to your inquiries and support requests.

3. Data Protection

We implement industry-standard security measures to protect your personal information. This includes encrypted data transmission, secure server infrastructure, and strict access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We may use third-party services for payment processing, analytics, and communication (such as WhatsApp). These services have their own privacy policies, and we encourage you to review them. We only share the minimum necessary information required for these services to function.

5. Cookies

Our website uses essential cookies to ensure proper functionality and optional analytics cookies to understand how visitors use our site. You can control cookie settings through your browser preferences.

6. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Account data is deleted within 30 days of account closure or subscription expiration.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Opt out of non-essential data collection.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our service after changes constitutes acceptance of the updated policy.

9. Contact

For questions about this privacy policy or your personal data, contact us or email support@tv2go.store.